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| Customer Relationship Management |
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| At Shanta Soft, we know the value of each customer to your business and the paramount necessity of maintaining excellent relationship with them. Shanta Soft CRM solution will help you go an extra mile to attain and maintain customer satisfaction. It will provide you with the tools and the methodology to manage a variety of CRM implementation issues in areas like customer retention, account management, campaign management, customer self service and devise strategies to increase revenue, productivity and customer satisfaction. |
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| You will be able to manage your customer contacts in an efficient manner and perform conclusive analysis in the area of (CRM) customer relationship management. Whether it is a marketing campaign or an online customer care process, we excel at developing a robust, scalable and best-in-its-class CRM solutions Shanta Soft has expertise in following CRM technologies: |
- SAP CRM
- Shanta Soft CRM Solution
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| E- Commerce |
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| Our custom E-commerce & Merchant Account Solutions includes: |
- Specialization in developing well designed, fully hosted and e-commerce enabled sites.
- Shopping Cart Development (to enable shopping on your web site) with options of Standard Shopping Cart, Customized Shopping Cart or a Payment Gateway Integrated Shopping Cart.
- Set-up Services and Integration with payment gateway. This requires a thorough integration of your web site solution with the service provider's system.
- Shanta Software Solutions has associations with number of players both from India and abroad (CCAVENUE, PAYPAL, 2CHECKOUT, WORLDPAY) to provide these services.
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| We believe in developing simple websites that open up fast and the design speaks all about the central idea of the website even before the first line is read by the visitor. We have expertise in implementing different e-commerce web software solutions. |
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| Enterprise Resource Planning |
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| Intense competition and changing customer demands are making it increasingly hard to keep pace, let alone thrive in today’s market place. Traditional business automation and legacy systems can’t access the right information or adapt to change. In fact, many depend on costly, error-prone workarounds across multiple systems just to keep functioning. |
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| Shanta Soft currently designs, supports, implements the following Enterprise Resource Planning Solutions: |
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| Jahia Content Management Solution (CMS) |
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| Jahia is a complete Enterprise Content and Portal Management solution based on an efficient J2EE architecture. Organizations will be able to manage their internal or external web sites without any programming knowledge and to organize them directly with web browsers familiar to them. Jahia is available under an open source license (Jahia Community Edition) and under a sustainable license (Jahia Commercial Editions). |
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| Shanta Soft as a strategic partner offers implementation and customization services based on the clients unique needs. |
